faq

A: 90% of our products are made from sustainable natural bamboo wood and some are made of metals

A: We accept online payments via bank transfer and PayPal and Cash on Delivery payments

A: Standard Domestic shipping typically takes 2-3 business days.
Have a look at our shipping policy page for more info
Shipping Policy

A: Yes, we offer international shipping via UPS/EMS/FedEX
Please have a look at our “Shipping Policy” page for more info
Shipping Policy

We provide customization for most products.
please contact us before placing the order to plan the customization of products according to your requirements.
Please contact us to know more about customization process and charges for it.

A: We offer a 30-day return policy on most items. Products must be unused and in their original packaging.

To initiate a return or exchange, contact our customer service team with your order number and details of the product you wish to return or exchange.

Visit our Return Policy page for more details.
Return Policy

A: If your item arrives damaged or defective, please contact us within 3 days of receipt, and we will arrange for a replacement or refund.

A: Yeah sure! we would love to offer discounts for bulk purchases. Please contact us before placing your order
Contact Us

A: You can reach our customer support team via email at blueoceansl.official@gmail.com or by call/whatsapp at 0772646178
We are available 24/7 to give you our best customer support

A: Yes, once your order ships, you will receive your tracking number via email.
You can use this number in particular delivery company website to track your package

A: We use strong kraft paper packaging to minimize the plastic usage during shipment and gradually reducing the use of bubble wrappers on our packaging without allowing any physical damages to the items.

A:  we offer gift hampers for bulk orders only.
You can arrange the gift hampers by contacting us
Contact Us